Skip to content

Guide

Death in service: what it actually pays, and the day it stops paying

It is a genuinely good benefit and most people are glad to have it. It is also somebody else’s policy, sized by somebody else’s decision, and it ends when your job does.

Updated 27 August 20268 minute read

The short answer

Death in service is life cover your employer buys for the people who work there. If you die while employed, it pays your family a lump sum, usually a multiple of your salary.

Three things about it are worth knowing, and none of them are secrets. They just do not tend to come up until it matters.

It is sized by your employer’s procurement decision rather than by anything about your family. It is your employer’s policy, not yours, so it generally ends the day you leave. And it is one number, whereas what your family would need is a calculation.

None of that makes it bad. It is free money and it pays out reliably. It just very rarely turns out to be the whole answer.

What it actually pays, across the whole country

The Group Risk Development trade body publishes what the UK group risk industry pays every year, so we do not have to guess.

In 2025, group life schemes paid 12,730 claims worth £1.83bn. The average new claim was £143,436. Cancer was the leading cause at 33% of new claims, followed by ischaemic heart disease at 15%.

Two things to take from that. The first is that this cover works. Nearly thirteen thousand families were paid last year and the industry did not quibble about it.

The second is the size of the number. £143,436 is a substantial sum and it is also, for a household with a mortgage and children, a starting point rather than a solution.

As for how the multiple is set, Drewberry’s 2026 benchmarking survey of 626 HR and finance professionals found two times salary to be the most common level, followed by three times. About one in six schemes pays a flat amount rather than a multiple at all.

Now do the subtraction

This is the part no guide seems willing to do. Every article runs the same example, salary times multiple equals payout, and then stops, as though the payout were the answer rather than the first line of one.

So take the national average of £143,436 and put it against an ordinary set of family finances. Say a £220,000 mortgage, two children under five, and a partner who works four days a week.

The payout does not clear the mortgage. It is £76,564 short of it, and that is before anybody has thought about replacing an income, paying for childcare, or the funeral.

Change the numbers and the shape stays the same. Someone on £38,000 with a two times multiple gets £76,000, which covers about a third of that mortgage. Someone on £70,000 with a three times multiple gets £210,000, which clears the mortgage and leaves nothing behind it.

The reason for the mismatch is not that employers are stingy. It is that a salary multiple is a calculation about your payslip and your family’s needs are a calculation about your family. Two colleagues on identical salaries get identical cover, whether one of them rents alone and the other has three children and a £280,000 mortgage.

Our guide on how much cover you actually need works the full sum through, and death in service belongs in it as a deduction near the end rather than as the answer at the top.

The mortgage and salary examples on this page are illustrative. Your own numbers will differ.

Find your row

The trouble with a single national average is that nobody is average. So here is the same sum across the salaries and multiples most schemes actually use.

Your salary2 times3 times4 times
£30,000£60,000£90,000£120,000
£40,000£80,000£120,000£160,000
£50,000£100,000£150,000£200,000
£60,000£120,000£180,000£240,000
£80,000£160,000£240,000£320,000

What your scheme pays. Check your contract or benefits handbook for the multiple.

Now put those against the £220,000 mortgage from earlier, and the picture is fairly stark.

On two times salary, which is the most common level of all, nobody in that table clears the mortgage. Someone on £80,000 is still £60,000 short. Someone on £40,000 is £140,000 short.

On three times, you need to be earning £80,000 before the payout clears the mortgage, and even then it leaves £20,000 behind it.

On four times, which is generous and relatively uncommon, £60,000 gets you there with £20,000 to spare.

Everyone else in that table has a mortgage left over, before anyone has replaced a single month of income or paid for a single week of childcare.

That is not an argument against death in service. It is an argument for knowing your own row and what sits underneath it.

The day it stops

Here is the part that catches people out, and it is worth being precise about because most pages state it in four words and move on.

Death in service is a benefit of employment. When the employment ends, so does the benefit. Not at the end of the month, not after a grace period, usually on your last day.

Which means every time you change jobs, you have a stretch of time with no cover at all. Between finishing at one employer and joining the scheme at the next, your family has whatever you personally own, which for a lot of people is nothing.

That gap is often longer than people assume. Some schemes have a waiting period before a new starter joins. Some have eligibility rules tied to probation. If you take a month off between jobs, that month is uninsured too.

Why the gap is worse than it sounds

If it were only about the weeks in between, it would be a modest problem. The real issue is what has changed about you in the meantime.

Cover is priced on your age and your health at the point you apply. If you are 39 rather than 32 when you finally take out your own policy, it costs more. If something has appeared on your medical record in those seven years, and by your late thirties something usually has, it may cost more again, or come with an exclusion.

None of that would have mattered if you had held your own policy the whole time, because your own policy is priced once, at the start, and then left alone. That is the quiet argument for having something of your own alongside the work benefit rather than instead of it.

Redundancy is the worst possible timing

Now put the two things together.

You are made redundant. On your last day, your life cover ends. You are between jobs, which is exactly when money is tightest, and buying a personal policy is competing with the mortgage payment for the same pound.

So the cover disappears at the precise moment you can least afford to replace it, and you are replacing it at an older age than you were when you got it for free.

It is not a reason to panic. It is a reason to have sorted something small of your own while it was cheap and easy, which is a much less dramatic thing to do.

Three things worth checking on your own scheme

None of this takes long, and most people have never looked.

What the multiple actually is. It is in your contract or your benefits handbook. Two times and four times salary are very different answers and people are often wrong about which they have.

Whether you have filled in the nomination form. Most schemes pay through a discretionary trust and ask you to name who you would like the money to go to, on what is usually called an expression of wish or nomination of beneficiary form. The trustees are not strictly bound by it, but they will normally follow it, and if you have never filled one in they are working it out without your input. It is a five minute job that a surprising number of people have skipped, and it is worth revisiting after a marriage, a separation or a new child.

Whether it interacts with your pension. Some schemes are set up under pension rules, which can have implications depending on your circumstances. That is a question for your scheme administrator or an accountant rather than for a web page, but it is worth asking rather than assuming.

What to do about it

Nothing dramatic, and probably less than you think.

The sensible approach for most people is to treat death in service as a deduction rather than a plan. Work out what your family would actually need, take off what work provides, and cover the difference with something you own. That policy stays with you through job changes, redundancy and career breaks, and it is priced at the age you are today rather than the age you will be when you next need it.

It is usually a smaller policy than people expect, because the work benefit is doing real work. And because it is smaller, it tends to be cheaper than the number in your head.

Worth an hour of thought, once, and then you can stop thinking about it.

Questions we get asked

Sources

  1. Group Risk Development, group risk claims paid in 2025, published 16 June 2026 — https://grouprisk.org.uk/2026/06/16/sixty-eight-per-cent-of-employees-who-were-newly-absent-returned-to-work-under-group-income-protection-benefits-in-2025/
  2. Drewberry 2026 Employee Benefits Benchmarking Report — https://www.drewberryinsurance.co.uk/knowledge/research/2026-employee-benefits-benchmarking-report

Find out what the gap actually is for your family.